Why You Need an AMC
Unplanned downtime costs businesses money. An AMC keeps your IT running smoothly with regular maintenance and priority support when things go wrong.
IT equipment fails without warning. AMC ensures you have priority support and fast repairs when downtime costs you money.
Unplanned repairs are expensive. AMC converts unpredictable costs into a fixed annual fee with predictable budgeting.
Equipment needs regular servicing to last. AMC includes scheduled maintenance that catches problems before they become failures.
Without a contract, you wait in line. AMC customers get priority service and faster response times.
Different equipment from different vendors means multiple service providers. A single AMC from ICCS covers everything.
Older systems need more frequent attention. AMC keeps aging equipment running reliably until you're ready to upgrade.
AMC Plans That Fit Your Business
Flexible AMC plans covering computers, printers, servers, networks, and more. Customised to your equipment and budget.
Regular servicing of all desktop and laptop systems - cleaning, thermal paste renewal, performance checks, and priority support.
Annual printer maintenance - regular cleaning, parts replacement, toner supply management, and priority repair service.
Server health monitoring, security updates, backup verification, and priority support to prevent critical failures.
Ongoing network maintenance - performance monitoring, equipment health checks, firmware updates, and issue resolution.
Comprehensive hardware coverage for computers, laptops, printers, and servers - repairs, replacements, and servicing.
Software license management, updates, antivirus renewal, and configuration management for your business applications.
All-in-one AMC covering computers, printers, servers, network, and software. A single contract for all your IT needs.
Tailored AMC plans designed for your specific equipment and requirements. Flexible coverage, frequency, and pricing.
Why Businesses Trust ICCS for AMC
27 years of experience, hundreds of businesses on AMC. Here's why they stay with us.
AMC customers get priority response - typically within 2–4 hours during business hours.
Fixed annual fee covers scheduled maintenance and repairs. No surprise bills for covered equipment.
Regular check-ups catch problems before they cause downtime. We maintain, not just repair.
Parts and additional repairs at discounted rates for AMC customers.
A dedicated account manager and engineer assigned to your business for consistency.
On-site visits included in your AMC plan - no need to bring equipment to us.
How We Work
A proven four-step process that ensures your IT problems are solved quickly, transparently, and permanently.
Diagnose
We start by understanding the problem. Our engineers run thorough diagnostics to identify the root cause - no guesswork, no assumptions.
Explain
We walk you through the issue and the solution. Clear explanation, transparent pricing, and zero jargon - so you know exactly what's needed.
Repair
With your approval, we get to work. Component-level repairs, software fixes, or full setups - done right the first time.
Verify
We test everything before we leave. Your system is verified, optimised, and you're back to work - with our support continuing after.
AMC - Common Questions
Quick answers to the most common questions about Annual Maintenance Contracts from ICCS.
What is an AMC and why do I need one?
How much does an AMC cost?
What equipment can be covered under AMC?
How quickly do you respond to AMC service requests?
Can I add or remove equipment from my AMC during the year?
Do you provide AMC for a single computer?
What is not covered under AMC?
Is there a lock-in period for AMC?
Get in Touch
Have a problem? Need IT support? Call us, email us, or drop by. We're here to help.
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